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FAQ headline
Email
1. Forwarding mails from EEE to other accounts
2. Changing E-Mail Alias
3. Mailing Lists in the department
4. Archives of the mailing lists
5. Setting up Outlook Express
6. Filtering Off Mails Sending from the Aliases
7. Filtering Off SPAM
8. Checking email from outside via webmail
9. I got a message "DON'T DELETE THIS MESSAGE -- FOLDER INTERNAL DATA"
10. Problems in sending/receiving email
11. Size of an email
12. Cannot View Attachments in Outlook Express 6 SP1
13. Remove emails from server
14. Setting/Removing Email Forwarding for Computer Center's Account

Lab
1. Where can I access the computers?
2. How can I enter the laboratories?
3. How to turn on a PC in PC Lab?
4. How to print files in PC Lab?
5. How to use the CD-RW recorder in PC Lab?
6. View PC Lab booking calendar

Unix Account Problems
1. How to apply for a Unix account?
2. What should I do if I lost the security keycard?
3. Unix Commands
4. Why can't I access the Unix machine from outside?
5. Disk Quota
6. Checking my disk quota
7. Why can't I create files under my home directory?
8. Forgot password
9. How to transfer files to Servers?
10. Problems in FTP connection
11. My workstation stops responding, what should I do?
12. Change Unix password

PC Loaning & Reimbursement
1. PC loan to Postgraduate
2. PC loan to Technical Project Students
3. Reimbursement

Regulations & safety
1. Regulations of Using Computing Resources and Laboratories
2. Safety and Emergency
3. Personal Information Collection and Privacy Policy Statement
4. Statement of Ethics on Computer Use
5. Internet Access Suspension because of Copyright Infringement

List of Hardwares / Softwares & Manuals
1. Proxy Servers
2. List of machines
3. Major Server addresses
4. List of licensed software
5. Installation of Matlab
6. OrCad 9.2
7. How do I change the login shell?
8. Matlab Release 13 Manual
9. HyperText Markup Language Manual
10. Solaris Documentation
11. Configuration of Symantec Endpoint Protection (SEP) 11.0

Computing Guide
1. Brief Undergraduate Computing Guide
2. How to access MSc Course Materials?
3. Brief Research Postgraduate Computing Guide
4. How to create my home page
5. How to create my home page with m:\ driver mapped
6. How to add password to your page
7. How to setup your PC after installing Microsoft Windows XP Service Pack 2?
8. Secure Connection for Internet Explorer 7
9. My new PC/Notebook cannot connect to the network
10. How to use Microsoft Windows Update Services within Department?
11. Installation procedures and configuration setting for Symantec Client Firewall Version 2.0
12. Why can't Windows 2000/XP map drive M and N?
13. How to install NetBEUI protocol in Windows XP?
14. How to disable error reporting to Microsoft in Windows XP?
15. How to disable Simple File Sharing in Windows XP Professional?
16. How to burn CD-R / CD-RW data disc for your software report?
17. How to create PDF file for your software report?
18. Where can I access wire / wireless ACEnet?

Computing Guide (Staff)
1. Brief Academic Staff Computing Guide
2. Brief Research Staff Computing Guide
3. Brief Office/Technical Staff Computing Guide
4. Brief Introduction on Departmental Information System (DIS)
5. Brief Guide on Creating Requisition Form in Departmental Information System (DIS)
6. Brief Introduction the Web-based Departmental Information System (Web-based DIS)

VPN Service (Staff)
1. HKUEEE VPN connection (basic information)
2. How to setup VPN connection to EEE in Windows XP
3. How to setup VPN connection to EEE in Windows Vista